Starter Pack

Frozen Raw

In Stock - Orders ship out in 2 to 5 days

Ingredients

Frozen Farm Raised Beef Recipe — Beef, Beef Lung, Beef Liver, Beef Kidney, Blueberry, Carrot, Green Bean, Apple, Sweet Potato, Calcium Carbonate, Herring Oil, Mixed Tocopherols, Vitamin E Supplement, and Minerals.

Cage-Free Diced Turkey Gizzards — Turkey Gizzard. Single ingredient, nothing else.

Center Cut Raw Beef Marrow Bones — Raw Beef Marrow Bone. Single ingredient, nothing else.

Wild-Caught Salmon Bites — Salmon. Single ingredient, nothing else.

Feeding Guide

Your Starter Bundle includes everything your pup needs — a complete raw meal, two raw treats, and a nutrient-packed snack. Here's how to feed each one:

Frozen Farm Raised Beef Recipe (Daily Meal)
Serve frozen or let thaw for 10 minutes. Follow these recommended daily servings:

Extra Small (Under 10 lbs): Up to 1½ cup
Small (11–20 lbs): 1⅓ – 2¼ cups
Medium (21–50 lbs): 2¼ – 4⅓ cups
Large (51–100 lbs): 4 – 7½ cups
Extra Large (Over 100 lbs): 7⅓+ cups

Switching from kibble? Mix with your current food for 5–7 days.

Cage-Free Diced Turkey Gizzards & Center Cut Beef Marrow Bones (Raw Treats)
For intermittent or supplemental feeding only. Always supervise your dog while enjoying bones and treats. If a bone splinters, remove it right away. Keep fresh water nearby.

Wild-Caught Salmon Bites (Freeze-Dried Treats)
Perfect for treating or as a mealtime topper. Recommended daily servings:

Extra Small (5 lbs): 1 treat
Small (20 lbs): 3 treats
Medium (50 lbs): 6 treats
Large (100+ lbs): 10 treats

Treats should be no more than 10% of your pet's daily calories.

Storage: Store all frozen items in the freezer. Salmon Bites can be stored at room temperature. Wash hands, bowls, and surfaces with hot soapy water after handling raw products.

Amounts may vary based on age, activity level, and other food or treats being fed. Adjust as needed to maintain a healthy body condition.

Shipping & Returns

We ship our products with care so they arrive in great condition. This policy explains where we ship, how we pack frozen items, order timing, and what to do if there is an issue.

Where We Ship

We currently ship within the United States. Some remote locations may be unavailable for frozen delivery.
We cannot ship to P.O. Boxes or APO/FPO addresses for frozen items.

Processing Time

Orders are processed Monday through Friday, excluding holidays.
Most orders ship within 1–2 business days after payment is confirmed.

Shipping Schedule for Frozen Items

To keep transit time short, frozen orders typically ship early in the week.
Orders placed after our midweek cutoff may ship the following Monday to prevent weekend delays.
Tracking information will be sent once your order ships.

Packaging and Cold Chain

Frozen items are packed in insulated materials with dry ice or gel packs.
It is normal for dry ice to be partially or fully evaporated on arrival. Products may arrive firm-chilled rather than rock solid and still be safe to refreeze if cold to the touch.
Handle boxes with care. Do not touch dry ice with bare hands. Let any remaining dry ice evaporate in a well-ventilated area, away from children and pets.

Transit Times and Rates

Shipping rates and transit times are calculated at checkout based on address and order size.
Expedited shipping may be available for frozen orders.

Delivery

Carriers may deliver without a signature. Please bring packages indoors promptly and store frozen items in the freezer.
If tracking shows delivered but the package is missing, check around your property and with neighbours before contacting the carrier.

Warm Weather and Seasonal Delays

During hot weather or severe conditions, we may adjust shipping days or methods to protect product quality.
Carrier delays caused by weather or events outside our control are not refundable, but we’ll work with you to resolve issues whenever possible.

Wrong Address or Missed Delivery

Please double-check your shipping address before submitting an order. We cannot be responsible for shipments sent to incorrect addresses.
Undeliverable frozen packages cannot be reshipped once thawed. Contact us for options.

Damaged or Thawed on Arrival

If your order arrives damaged or thawed, notify us within 24 hours of delivery.
Please include your order number and photos of the outer box, inner packaging, and product to help us resolve the issue quickly.

Returns for Perishable Items

Perishable items, including frozen raw food and bones, cannot be returned by mail.
For non-perishable items, please see our Refund & Returns Policy.

Order Changes and Cancellations

Orders are prepared quickly. If you need to change or cancel, contact us immediately. We cannot guarantee changes once an order has been packed or shipped.